Accessibility Statement
NeighborHealth is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
This is an accessibility statement from NeighborHealth.
Measures to support accessibility
NeighborHealth takes the following measures to ensure accessibility of NeighborHealth:
- Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. NeighborHealth is partially conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Feedback and Formal Complaints
We welcome your feedback on the accessibility of NeighborHealth. Please let us know if you encounter accessibility barriers or would like to leave a formal complaint.
We try to respond to feedback within 1-2 business days.
Compatibility with browsers and assistive technology
NeighborHealth is designed to be compatible with the following assistive technologies:
- Chrome browser with NVDA on Windows 11
- Safari browser with VoiceOver on iOS
- Chrome browser with Keyboard Operability on Windows 11
- Chrome browser with Browser Zooming on Windows 11
- Safari browser with Bluetooth Keyboard Operability on iOS
- Chrome browser with Browser Zooming Keyboard Operability on Windows 11
- Colour Contrast Compatibility with Color Contrast Analyzer
Technical specifications
Accessibility of NeighborHealth relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of NeighborHealth, there may be some limitations. Few items are not owned by NeighborHealth, and are controlled by a third party, and hence might have accessibility compliance issues as per WCAG. We are working towards having the accessibility of these items enhanced, or finding a more accessible alternative for the same. They have been mentioned below. Please contact us if you observe any item not listed:
- Google Maps
- TranslatePress
- Gravity Forms
Assessment approach
NeighborHealth assessed the accessibility of NeighborHealth by the following approaches:
- External evaluation