Visitas virtuales desde la comodidad de su casa

En NeighborHealth, le ofrecemos atención de alta calidad desde la comodidad de su hogar. Ahora puede programar una visita por video con su médico para ciertas citas y evaluaciones.

Al programar su cita, su doctor le indicará si una visita por video es adecuada para usted.

How should I prepare for my telehealth virtual visit?

🔋 Have your computer, tablet, or phone fully charged or plugged in

📶 Connect to Wi-Fi and make sure you have a strong internet connection

⏰ Be ready 10 minutes early for your appointment

🤫 Find a quiet, private space away from distractions

📝 Have a pen and paper (or a separate device) ready to take notes

🎥 Turn the camera on so you and your provider can be face-to-face

🎧 Use earphones if you have them for added privacy

¿Cómo comienza mi cita de telesalud?

Follow these tips to make sure your virtual visit goes smoothly:

It’s easy! You will receive a link via text message when your doctor is ready. Click the link, follow the prompts, and wait for your doctor to join.

• To receive a link via email, provide your email when scheduling and indicate this preference.

Good news: You will not need to download a special application on your phone, tablet, or computer. The link in your text or email is all you need!

¿Recibirá mi seguro de salud un cargo por la cita de telesalud?

Yes, telehealth visits are billed like office visits. You may have to pay a co-pay or deductible, depending on your insurance.

Just like a normal in-person visit, you can call your provider or send messages using the MyChart platform.

Don’t have MyChart? haga clic aquí, call Patient Services at 617-568-4600, or email MyChartSupport@neighborhealth.com.